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Click here for speaker notes | |
| 08.30 - 09.00 | Coffee | |
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Chairman
of the Morning Forum - John Guy - Merlin Corporate
Communications
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| 09.00 - 09.10 | Setting The Pace - John Guy | |
| 09.10 - 09.40 | Unwanted Guests - Julia Mavropoulos - ITIM |  |
| 09.40 - 10.10 | Agency Agreements - Watch Out! - Paul Smith - PS Associates | |
| 10.10 - 11.10 | Maintaining Standards - Barbara Fletcher - Institute of Chartered Shipbrokers Nina Chichger - Bureau Veritas | |
| 11.10 - 11.30 | Coffee | |
| 11.30 - 12.30 | Workshop - Ship Agency Claim | |
| 12.30 - 13.30 | Lunch | |
| 13.30 - 14.00 | Your Liabilities - Julia Mavropoulos - ITIM | |
| 14.00 - 14.30 | Seizure
and Recovery - Zareena Hussain - ITIM Paul Monteith - ITIM |
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| 14.30 - 15.00 | Bills of Lading Fraud - Mike Hawkins - Signum Services Ltd | |
| 15.00 - 15.30 | Tea | |
| 15.30 - 17.30 | Forum - The Net and Agents | |
| Chairman of Forum Paul Smith, PS Associates | ||
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The Cost of Global Communication Herr Koopmann - Peter W Lampke GmbH & Co. |
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| Bolero - What A Ship Agent Needs to Know - Paul Mallon - Bolero.net | |
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| The Realities of E-Commerce for your business - Lars Heisselberg - Gulf Agency Company | |
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